Recent feedback below from a property professional, currently with the NHS, who has engaged us for both Surfacing and Roofing works on many occasions over the last 20 years –\u00a0“Rio always seem willing to accommodate or even offer mitigating solutions to assist in getting programmes over the line”<\/strong>…“communication is always excellent from the team”<\/strong>…“excellent attention to detail”<\/strong>…“all paperwork in place as well as all practical H&S measures implemented and adhered to. All handover documents completed and issued on job completion without having to chase”<\/strong>…“would definitely recommend, I recently introduced them to our supplier partners and they too were very complimentary of Rio.”<\/strong><\/p>\n<\/div><\/div><\/div> The Estates Manager at a Multi-Academy Trust we regularly carry out works for commented \u201cYes very pleased to supply a reference\u2026.excellent company we have used on a regular basis to totally transform our car parks\/paving plus other projects\u2026..good clear communication\u2026excellent preparation\u2026clear timelines\u2026good RAMS\u2026.pre & post project support was excellent\u2026unreservedly recommended to you\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The Deputy Head of Estates at a local NHS Trust who has used Rio Surfacing for over 10 years, is\u00a0\u201cv<\/strong>ery satisfied with the\u00a0 approach to tendering, planning, co-ordination and delivery of finished product\u201d<\/strong>\u2026on communication feels we respond \u201cvery well. Prompt response to any issues raised. No complaints whatsoever.\u201d\u00a0<\/strong>Regarding recommendation\u00a0\u201cI would have no hesitation in using Rio again for future projects and would certainly recommend to others.\u201d<\/strong><\/p>\n<\/div><\/div><\/div> Some thoughts below from the Building & Grounds Manager at a local NHS Trust where we have recently completed a major car park resurfacing project and who has engaged Rio Surfacing for many projects since 2010:<\/p>\n On workmanship\u00a0\u201crequired minimal supervision, considerate to site users and worked safely.\u201d<\/strong><\/p>\n On health & safety\u00a0\u201cWork areas controlled and worked to Method Statements, zero incidents on extremely busy roadways, car parks and footways.\u201d<\/strong><\/p>\n On communication\u00a0\u201cresponsive to enquiry, programmed in a date to start the work allowing for other clients, kept to programme\u201d<\/strong>\u00a0and\u00a0\u201calways responsive, highlights variations to the outline schedule immediately, offers alternative solutions wherever appropriate.\u201d<\/strong><\/p>\n On timing\u00a0\u201cworks always completed on time\u201d and \u201ccommunication is timely so that contingencies can be implemented.\u201d<\/strong><\/p>\n On recommendation\u00a0\u201cYes, I would be happy to give a recommendation and have done so in the past. Rio Surfacing have competitively quoted on numerous occasions and continue to offer value for money having won multiple tenders.\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The Facilities Director of a leading private healthcare business who has engaged Rio Surfacing for a number of projects during the last year including car park resurfacing works, pothole repairs, access road defects etc had the following comments on our service:<\/p>\n \u201cHappy with our work \u2013 never any issues with workmanship, health & safety etc\u201d<\/strong><\/p>\n \u201cCompletely on it\u201d \u2013 can\u2019t fault our speed of response \u2013 \u201cmy life would be much easier if all contractors were like you\u201d<\/strong><\/p>\n \u201cHappy with quote content & detail \u2013 any revisions always dealt with swiftly\u201d<\/strong><\/p>\n \u201cWorks all completed on time\u201d<\/strong><\/p>\n \u201cHappy to recommend us for similar works and already has to others within his business.\u201d<\/strong><\/p>\n<\/div><\/div><\/div> Rio<\/span>\u00a0Surfacing \u201cdeliver a great all-round service from initial survey through to completion.\u201d This feedback is from the FM lead on a Local Authority contract covering a wide variety of projects whose comments also included \u201cexcellent all-round service and well thought out planning\u201d\u2026\u201dvery good quality\u201d\u2026.\u201dexcellent H&S including managing members of the public\u201d\u2026.\u201done of best contractors regarding communication\u201d\u2026recommended.\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The Estates & Compliance Manager of a local NHS Trust who has engaged Rio Surfacing for over 10 years rated us as\u00a010\/10 on workmanship, communication & timing. Happy to recommend us.<\/strong><\/p>\n \u201cVery professional, clean and efficient\u201d<\/strong><\/p>\n \u201cExtremely pleased with the end results\u2026carried out to a high standard of finish.\u201d<\/strong><\/p>\n \u201cFully compliant with site rules and the implementation of site controls and diversions. Comprehensive RAMS issues and all workforce followed guidance\u201d<\/strong><\/p>\n \u201cVery responsive, professional & attentive\u201d<\/strong><\/p>\n \u201c We operate from very busy sites, even with allowing for unplanned disruption to the work flow all projects have been delivered on time.\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The Facilities Director of a leading national property management firm who has worked with Rio Surfacing for 5 years commented\u00a0\u201cI would be happy to recommend Rio Surfacing for this kind of work, as they consistently provide a reliable service and good quality work.\u201d<\/strong><\/p>\n Of our most recent works he commented\u00a0\u201cRio carried out the works efficiently with minimal disruption to the users of the Business Park\u201d\u2026\u201d Rio exhibited a very positive attitude to Health and Safety\u201d\u2026\u201dthere was a very efficient response to any issues that came up as work progressed\u201d\u2026\u201dthe potential delays (due to material shortages) were ultimately avoided, but had been explained clearly.\u201d<\/strong><\/p>\n<\/div><\/div><\/div> Following a 6 week surfacing project, this Local Authority\u2019s feedback included:<\/p>\n \u201cexcellent team, friendly, cooperative and well lead by the supervisor\u201d\u00a0<\/strong><\/p>\n \u201cwent the extra mile to ensure the best standards were achieved\u201d<\/strong><\/p>\n \u201cAny issues arising during works \u201ccouldn\u2019t have been handled better\u201d<\/strong><\/p>\n \u201ca superb contractor, highly recommended\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The Building Supervisor at a local hospital who is a regular client of ours is happy\u00a0<\/u><\/strong>to recommend us, describing Rio as a\u00a0\u201cgood overall professional team.\u201d\u00a0<\/strong>Of our most recent works he commented \u201cVery good when asked for original quotation\u201d\u2026\u201cgood overall ability to carry out works during extreme weather\u201d\u2026\u201dconsiderate to staff whilst car park was still in use.\u201d<\/strong><\/p>\n<\/div><\/div><\/div> A building surveyor, who is currently with a prestigious local building consultancy stated: \u201cOver the last 30 years I have worked closely with both Rio Surfacing and the roofing business on many projects of all sizes. Their attention to detail and care of all works is of the highest quality and when put in difficult scenarios they are always flexible to keep my clients happy. As contracts managers they are available night and day to aid myself and colleagues with any issues I have come across which is extremely helpful in a supply chain environment.\u201d<\/b>\u00a0Very happy to recommend \u2013 100% on communication, timing & workmanship.<\/p>\n<\/div><\/div><\/div> On completion of works at another busy retail park, this Senior Associate commented:<\/p>\n \u201cgenerally very happy with the work and overall quality. Also works were done to programme in good time\u201d<\/strong><\/p>\n \u201cthe workmanship was excellent, particularly the surfacing of the car park\u201d<\/strong><\/p>\n \u201cgood communication with all parties involved in the project and also tenants who occupy the site\u201d<\/strong><\/p>\n \u201cno delays to speak of beyond additional works requested by client\u201d<\/strong><\/p>\n “recommended\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The operations manager at a busy Midlands shopping centre commented\u00a0\u201cI enjoy working with Rio, we always receive an informative and competitive quote, the contacts are both reachable and approachable, and the work undertaken is of a high standard. On the occasion when unforeseen issues arise, I\u2019m always updated promptly, and solutions proffered. I\u2019m happy to recommend Rio.\u201d<\/b><\/p>\n<\/div><\/div><\/div> The Estates Lead at this local residential college has engaged Rio Surfacing on a number of surfacing projects over the last 3 years, describes us as\u00a0\u201cVery professional, consultative at all times and easy to work with (we are a difficult and complex client!)\u201d\u2026..\u201d Responsiveness is good, solutions are realistic\u201d\u2026.100% communication score\u2026.\u201dwe have complex students and the teams have been really good\u201d\u2026\u2026\u201dRecommended\u201d<\/b><\/p>\n<\/div><\/div><\/div> This property manager gave us top marks for workmanship, communication and timing describing us as\u00a0\u201cvery good and efficient\u201d\u2026.\u201dexcellent quality\u201d\u2026\u2026..\u201dall RAMS provided before the job and stuck to during the works\u201d\u2026.\u201dany issues, I would call and they would sort asap\u201d\u2026.\u201dworks always completed on time, if not earlier than expected\u2026..\u201dRecommended\u201d<\/b><\/p>\n<\/div><\/div><\/div> Following the recent completion of resurfacing work on their industrial park, this local Facilities Manager shared the following feedback:\u00a0\u201cJust a quick note to thank you for the excellent work & professionalism last week, working on our rear carpark, everyone is very pleased. Great team you have there. Very impressed!\u201d<\/b><\/p>\n<\/div><\/div><\/div> This Local Authority Parks Manager commented on our recent works:<\/p>\n \u201cvery well organised and executed contract\u201d<\/strong><\/p>\n \u201cvery high quality of workmanship\u201d<\/strong><\/p>\n \u201cI would recommend\u00a0Rio\u00a0Surfacing to similar organisations\u201d<\/strong><\/p>\n \u201cvery pleased with the works and outcomes\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The Deputy Estates Manager at this college rated us 10\/10 for workmanship, communication and timing. Comments included \u201cworks completed to a high standard\u2026excellent works, would invite to quote again for future projects\u201d<\/strong><\/p>\n<\/div><\/div><\/div> The Project Manager at this leading building consultancy who have engaged Rio Surfacing on a number of surfacing projects for one of their key clients rated us 10\/10 for workmanship, communication and timing. Happy to recommend us \u2013 leading to many other successful projects.<\/p>\n<\/div><\/div><\/div>